What should I do if I want to cancel my internet subscription?Updated 3 days ago

If you wish to cancel your internet subscription, please follow these guidelines:

1. Inform the support team of your decision to cancel your subscription, specifying the reason, if possible.
2. Wait for a response from the support team. They often try to help resolve any issues you might have with the service.
3. If you're sure about cancelling, there might be further steps provided by the cancellation team.
4. You may receive an email with additional instructions or a link to fill out, which initiates a call from the cancellation team for confirmation and arrangement of the equipment return if applicable.

Note that cancellation terms such as refund eligibility or equipment return processes may vary based on the company's policies. Always review these terms carefully.