If you have returned equipment and await reimbursement, or if you’re being billed for a service you’re not using, please contact us. We will work closely with our billing team to resolve the issue, ensure proper credit is applied and provide updates

<p>If you have returned equipment and await reimbursement, or if you&#x2019;re being billed for a service you&#x2019;re not using, please contact us. We will work closely with our billing team to resolve the issue, ensure proper credit is applied and provide updates as we receive feedback.</p>

What should I do if I haven't been reimbursed for returned equipment or incorrectly billed for service?

after your first order, you should get an email to set up your account. If you're unable to log into your account or receive a message indicating no account exists for your email address, contact customer support. We will engage the appropriate team

<p>after your first order, you should get an email to set up your account. If you&apos;re unable to log into your account or receive a message indicating no account exists for your email address, contact customer support. We will engage the appropriate team to look into the matter and send you a new invite to set up your account.</p>

What if I'm having trouble logging into my account?

Need help? take a look at these self service guides, or contact us.

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